Known issues with Interlecta Translator at App World
It is a known issue that when you download/install the trial version of our application “Interlecta Translator” after you purchase the full license you cannot download the full version. You either don’t see the new version or you see that there is a new one but you cannot download it. Often you’re offered to download an old trial version in result of which you receive an “expired” or similar message.
Please have in mind that this is an App World issue.
Our company only produces the software and provides the files to App World. The delivery of the installation package is their responsibility and for such issues you should contact directly App World.
We are trying to find a workaround for that problem but there is no universal solution.
There is new version of App World application, please consider downloading and installing it. This may help resolving the issue.
After you have installed a fresh copy of App World you must login to it, otherwise you will not be able to access the applications that you have purchased already. You could do that by going to My World and choosing from the menu “Log In” where you will have to use the same email/password you used when you purchased the applications from App World - your PayPal credentials. Upon success you should receive a message that all your applications “have been reconciled”.
After that you should find our application “Interlecta Translator” under My World. Please check if there is newer version. Please consider installing the latest version of our product.
Important:
- If you have found a way to resolve the issue please share it by posting it here as a comment.
- Please, do not complain here about this issue, instead contact App World directly and ask them to fix it.
